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Everything you've ever wanted to know about Showcase Workshop, a digital presentation tool for sales representatives that brings together slideshows, videos, pricelists, and brochures.

Managing Your Workshop

Change a User's Role

How do I update a user's role?

Last updated on 04 Nov, 2025

Admin and Manager users can change the role of other users in their workshop at any time. Remember, there are four types of users in Showcase Workshop:

  • Admins

  • Editors

  • Managers

  • Viewers

For a run-down of what each user can and cannot do, check out our article about User Roles.

To change a user's role:

  1. Log in to the Showcase web app and click the Users tab at the top of the screen.

  2. Find and select the name of the relevant user. You can use the 'Search' function if that's easier.


     

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  1. This will open the 'User Details' page. Under the ‘Role’ section, select the desired role for the user. The change will be saved automatically.

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Note: There must be at least one Admin in every workshop.

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