We've all forgotten a password at some point in our lives.

If this happens to you:

  1. Click or tap 'Have you forgotten your password?' on the sign-in page of your app.



  2. On the following screen, pop in your email address (make sure it's the one you usually use to log in) and hit 'Request reset code'


    Note: If an Admin has generated a code for you, click 'Have a code already?' to bypass this step.

  3. We'll send you a code — valid for 12 hours — that you can use to log in to Showcase Workshop and reset your password.